Returns & Exchanges
We want you to love your new look, but if you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original, unworn condition. Please note that for hygiene reasons, certain jewelry items like earrings and body piercings are final sale unless defective.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the jewelry is protected from damage.
Ship It Back
Download and print your prepaid shipping label, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing